FAQ
Frequently Asked Questions
Answers to the questions we get asked most about ordering, fitment, shipping, and returns. Can't find what you're looking for? Contact us and we'll help you out.
Orders & Fitment
Will this product fit my car?
Most of our accessories are organized by vehicle brand and model under Shop by Car, and each product page lists compatible models where fitment matters (e.g. wiring harnesses, dashboard frames, floor mats). If you're not sure a product fits your exact model and variant, message us your car's make, model, and year before ordering and we'll confirm.
What payment methods do you accept?
You can pay using any of the options shown at checkout.
How do I track my order?
Once your order ships, you'll get a shipping confirmation email/SMS with a tracking number and courier details so you can follow your package to your door.
Shipping
How long does it take to receive my order?
Orders are processed and dispatched within 3–5 business days. After dispatch, domestic (India) orders typically arrive in 3–7 business days, and international orders in 7–21 business days depending on destination and customs processing.
What are the shipping charges?
We offer flat-rate shipping: ₹379 per order within India, and ₹1,800 per order for international destinations. The exact charge is shown at checkout before you pay.
Do you ship outside India?
Yes — we ship to a number of international destinations including the United States, United Kingdom, Canada, Australia, UAE, Singapore, and several countries across Europe and Asia. Enter your address at checkout to see available options. Import duties and customs fees for international orders are the recipient's responsibility.
Returns & Refunds
What is your return policy?
We offer a 14-day return policy — you have 14 days after receiving your item to request a return. Items must be unworn/unused, in original packaging, with proof of purchase. Certain items (perishables, custom orders, personal care goods, hazardous materials, sale items, and gift cards) can't be returned.
How do I start a return?
Email us at support@cardost.in to request a return. Please don't send items back before your return is approved — unrequested returns won't be accepted.
How long do refunds take?
Once your return is received and approved, you'll be refunded to your original payment method within 10 business days. Bank/card processing times may add a little extra time on top of that.
My order arrived damaged or wrong — what do I do?
Please inspect your order as soon as it arrives and contact us right away with your order number and photos if the item is defective, damaged, or incorrect, so we can make it right.
Still need help?
Reach our support team at support@cardost.in or call/WhatsApp +91 9063278724, Monday–Saturday, 10:00 AM – 9:00 PM IST. For full details, see our Shipping Policy and Refund Policy.